{"id":1918,"date":"2021-10-05T00:33:55","date_gmt":"2021-10-04T23:33:55","guid":{"rendered":"http:\/\/kobzar.be\/blog\/?p=1918"},"modified":"2024-04-23T23:18:37","modified_gmt":"2024-04-23T22:18:37","slug":"email-vs-im","status":"publish","type":"post","link":"https:\/\/kobzar.be\/blog\/email-vs-im\/","title":{"rendered":"Email vs. Instant Messengers: the battle"},"content":{"rendered":"<p>Email once united the world, now it is living difficult times under the pressure from instant messengers (IM). Let&#8217;s compare them.<\/p>\n<p>0\ufe0f\u20e3:0\ufe0f\u20e3\u00a0Gong!<\/p>\n<h6>Speed<\/h6>\n<p>Both IMs and email are rapid, both are instant: IMs arrive in deciseconds, emails arrive in seconds, that&#8217;s insignificant.<\/p>\n<p>No winner here. Score unchanged: IMs 0\ufe0f\u20e3\u00a0\u2014 Email 0\ufe0f\u20e3<!--more--><\/p>\n<h6>Importance, priority, urgency<\/h6>\n<p>Instant messaging was designed for urgency: and we intuitively expect IMs to beat emails on this metric. But IMs are <strong>not<\/strong> high-priority since\u00a0the IM urgency channel is always choked up with shit: smiles, emoticons, OKs and XOXOs. We wake up at night \u2014 bling! \u2014 we throw ourselves on our smartphone&#8217;s notification, but in most cases it will be\u00a0a photo of a kitten, a year-old meme or another\u00a0false alarm. As a result the high-priority role of the IMs channel is discredited.<\/p>\n<p>Email has never had an ambition to become a medium of urgency or emergency.<\/p>\n<p>No winner on this metric. Score: IMs 0\ufe0f\u20e3\u00a0\u2014 Email 0\ufe0f\u20e3<\/p>\n<h6>Pressure to reply<\/h6>\n<p>IMs assume that you will reply quickly or immediately. An unanswered message stressfully hangs over your shoulders as a sword of Damocles.<\/p>\n<p>Email is zen, it gives you a total &#8220;social&#8221; freedom to reply when you want.<\/p>\n<p>+1 to Email for its peacefulness. Score: IMs 0\ufe0f\u20e3\u00a0\u2014 Email 1\ufe0f\u20e3<\/p>\n<h6>Security<\/h6>\n<p>Stolen identities, lost phones, bad passwords, hacked accounts \u2014 shit happens both to IMs and badly configured email servers: ask Jeff Bezos about his hacked encrypted Whatsapp, ask the victims of the &#8220;super-protected&#8221; EncroChat IM, ask Hillary Clinton about her hacked email.<\/p>\n<p>Score unchanged: IMs 0\ufe0f\u20e3\u00a0\u2014 Email 1\ufe0f\u20e3<\/p>\n<h6>Shadowing<\/h6>\n<p>It&#8217;s impossible to hide behind an IM, it shows your activity to your correspondents if you want to see theirs (and you do). IM will always betray you.<\/p>\n<blockquote><p>The clock sign. One tick mark: my message is undelivered. Strange, why undelivered? Is she offline? No, look, another tick mark \u2014 she&#8217;s received the message, she must be reading, oh it&#8217;s blue, she&#8217;s read! Why isn&#8217;t she replying after 2\u2157 seconds? Was there something wrong in my message? Is she offended? Oh, she is typing! Nothing. She&#8217;s typing again! Nothing. She must be erasing. Or she dropped writing. Why? What&#8217;s going on??!!<\/p><\/blockquote>\n<p>The sender never knows if and when I read my emails. Full stop.<\/p>\n<p>+1 to Email for its respect of privacy. Score: IMs 0\ufe0f\u20e3\u00a0\u2014 Email 2\ufe0f\u20e3<\/p>\n<h6>Customisation<\/h6>\n<p>IMs mean uniformity the way Mr Zuck\/Durov understand it. Take it or leave it.<\/p>\n<p>Email means total freedom through customisation of everything: templates, fonts, styles, signatures, colours,.. It&#8217;s <em>my<\/em> unique style, not theirs.<\/p>\n<p>+1 to Email for its customisation. Score: IMs 0\ufe0f\u20e3\u00a0\u2014 Email 3\ufe0f\u20e3<\/p>\n<h6>Automation<\/h6>\n<p>All messages in IMs have the same status: no way to prioritise among important ones, less important and trash. Work, leisure, family, friends, junk, ads \u2014 same status for everything. I can only block or mute.<\/p>\n<p>I can fully automate my email so that only important messages arrive in my Incoming box, while the rest is dispatched to where I want it to belong. Folders, subfolders, tags, smart lists, rules, filters \u2014 no limits to automation.<\/p>\n<p>+1 to Email for its programmability. Score: IMs 0\ufe0f\u20e3\u00a0\u2014 Email 4\ufe0f\u20e3<\/p>\n<h6>Aggregation or segregation?<\/h6>\n<p>IMs are selfish and jealous, each of them thinks it is central and unique.<\/p>\n<blockquote><p>Stelu\u0163a is on Viber, Jacques is on WhatsApp, Esther created a group on iMessage, Misha is on Telegram, Grisha is on Snapchat, Dieter is on Skype, Tuberculina is on FB Messenger, and Xauzhen is on WeChat \u2014 how do I bring them all together??? Should I keep 8 applications running in push mode, times 2 for my computer, times 3 for my tablet devouring my traffic, battery and common sense? And even if I set up 24 synchronisations, how do I forward a message from Xauzhen to Stelu\u0163a? Should I really remember who is using what and where to search the message I need?<\/p><\/blockquote>\n<p>IMs segregate people and complicate our lives.<\/p>\n<p>Email means <strong>one<\/strong> ([w\u028cn], uno, \u043e\u0434\u0438\u043d, \u05d0\u05b7\u05d7\u05b7\u05ea, \u06cc\u06a9) place for everything. <strong>One<\/strong> single standard. <strong>One<\/strong> protocol. <strong>One<\/strong> universal language, the old kind IMAP-SMTP tandem (letter &#8216;s&#8217; stands here for &#8216;simple&#8217;) is the Esperanto for all platforms without exception and discrimination. One single email agent combines personal, professional, X, Y,&#8230; \u221e accounts. All worlds, all facets of my life are brought to <em>one<\/em> place, to <em>one<\/em> single icon. Email aggregates everything and genuinely connects people.<\/p>\n<p>+1 to Email for its integration role. Score: IMs 0\ufe0f\u20e3\u00a0\u2014 Email 5\ufe0f\u20e3<\/p>\n<h6>Smartphone needed?<\/h6>\n<p>Yes, IMs are 100% smartphone-centred. The phone number and the SIM-card are <em>the<\/em> access points. No smartphone = no communication for the most popular IMs (not all).<\/p>\n<p>No, email is device-neutral. Smartphone is not needed. Email was born 30+ years before smartphones.<\/p>\n<blockquote><p>I&#8217;m on vacation, sailing, my smartphone falls in the sea \u21d2 I&#8217;m disconnected from IMs till I come back home, get a new SIM-card from my operator on a working day, then I have to buy and configure a new smartphone. And before I do, I have no instant messaging. And what about my emails while my smartphone is sunk? I can access my emails 3 minutes later from any of my friends&#8217; connected device. Http \u2192 webmail \u2192 password \u2192 and here I am online.<\/p><\/blockquote>\n<p>+1 to Email for its device-neutrality. Score: IMs 0\ufe0f\u20e3\u00a0\u2014 Email 6\ufe0f\u20e3<\/p>\n<h6>Besides the smartphone \u2014 what else can I use?<\/h6>\n<p>Not much with IMs. Some IMs offer PC-apps, but almost all of them will only work if you are \u00a0sitting next to your smartphone. The apps must be up-to-date, downloaded from App Store or Google Play, your hardware must be new and compatible,..<\/p>\n<p>Email is cross-platform. My personal hardware park includes: a number of Macs, an iPhone, a Blackberry, an old iPad, two Linux laptops (64-bit Ubuntu and 32-bit Mint) and a dinosaur: a Windows-powered PC made in 2001 with a 1996 version of Eudora on it. <strong>All<\/strong> of them perfectly work with my email accounts, <strong>everything<\/strong> is synchronised from <em>multiple<\/em> mail servers across <em>all<\/em> devices in <em>real<\/em> time. I can even use my TV-set to read and write emails. Unbeatable flexibility!<\/p>\n<p>+1 to Email for its universality. Score: IMs 0\ufe0f\u20e3\u00a0\u2014 Email 7\ufe0f\u20e3<\/p>\n<h6>Reliability<\/h6>\n<p>I am writing these lines on 5 October 2021. Remember this day. Since yesterday all of 2&#8217;000&#8217;000&#8217;000 (two billion) Whatsapp users got disconnected in a second. Add to this\u00a0FB IM and Instagram IM. Total collapse. It&#8217;s &#8220;normal&#8221;: every IM system is centralised like a sun with beams; when the sun is off, the beams can&#8217;t connect to each other. No sun (IM&#8217;s server) \u21d2 no beams \u21d2 all users suck.<\/p>\n<p>Email can fail too, and it does. But the email world with myriads of servers is <strong>decentralised<\/strong>, there is no single &#8220;sun&#8221;. Every problem is isolated, local glitches don&#8217;t influence the whole network. If an email server shuts down for a while, 99.99% of the world won&#8217;t even notice that.<\/p>\n<p>No one gets a point. Score: IMs 0\ufe0f\u20e3\u00a0\u2014 Email 7\ufe0f\u20e3<\/p>\n<h6>Who&#8217;s in control of my information?<\/h6>\n<p>IMs are controlled by private companies you have no control of. You sign up, you click &#8220;Agree&#8221; and here you are under the umbrella of Mr Zuck and Cambridge Analytica selling your data.<\/p>\n<p>Email standard doesn&#8217;t belong to anybody. <em>You<\/em> are in control, email is all <em>yours<\/em>. Forget other people&#8217;s policies, establish your own.<\/p>\n<p>+1 to Email for its unbeatable privacy. Score: IMs 0\ufe0f\u20e3\u00a0\u2014 Email 8\ufe0f\u20e3<\/p>\n<h6>Written record<\/h6>\n<p>Who still keeps a thread\/message from 2012? No way: you should have deleted it 100 years ago.<\/p>\n<p>You archive and move offline any message, any mailbox, any email account from any time period starting from 1990s if you wish. Email is life-long. Email messages and folders are simple files that can be archived, moved, extracted, (un)grouped, compressed, killed and resurrected the way you want it, entirely or partially, like a Lego.<\/p>\n<p>+1 to Email for its perpetuity. Score: IMs 0\ufe0f\u20e3\u00a0\u2014 Email 9\ufe0f\u20e3<\/p>\n<h6>Writing style<\/h6>\n<p>IMs&#8217; style is light: no &#8216;Dear Sir&#8217;, no &#8216;Best regards&#8217;, no ending, no addressing, no signature. Wonderful!<\/p>\n<p>Emails are still an old school legacy, they assume a more formal, sometimes heavy use. Sending an email without a &#8216;hello&#8217; may be seen as rude by some fragile people. Of course, emails can (and should) be as light as IMs, but most people think they should be heavy. It&#8217;s a pity \u00a0:\u2014(<\/p>\n<p>+1 to IMs for their friendly informality.<\/p>\n<p><strong>Final score: IMs 1\ufe0f\u20e3\u00a0\u2014 Email 9\ufe0f\u20e3<\/strong><\/p>\n<h5>Conclusion<\/h5>\n<p>Shame on you IMs. <strong>Email is the clear winner.<\/strong> Emails are perfect, but they are out of vogue and as a result they are on the verge of extinction together with many other perfect things like rear-driven cars, plastic cups and Lipton black tea with wild cherry flavour.<\/p>\n","protected":false},"excerpt":{"rendered":"<a href=\"https:\/\/kobzar.be\/blog\/email-vs-im\/\" rel=\"bookmark\" title=\"Permalink to Email vs. Instant Messengers: the battle\"><p>Email once united the world, now it is living difficult times under the pressure from instant messengers (IM). Let&#8217;s compare them. 0\ufe0f\u20e3:0\ufe0f\u20e3\u00a0Gong! Speed Both IMs and email are rapid, both are instant: IMs arrive in deciseconds, emails arrive in seconds, that&#8217;s insignificant. No winner here. Score unchanged: IMs 0\ufe0f\u20e3\u00a0\u2014 Email 0\ufe0f\u20e3<\/p>\n<\/a>","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20,19],"tags":[9],"class_list":{"0":"post-1918","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-general","7":"category-lifestyle","8":"tag-english","9":"h-entry","10":"hentry"},"_links":{"self":[{"href":"https:\/\/kobzar.be\/blog\/wp-json\/wp\/v2\/posts\/1918","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kobzar.be\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kobzar.be\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kobzar.be\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/kobzar.be\/blog\/wp-json\/wp\/v2\/comments?post=1918"}],"version-history":[{"count":0,"href":"https:\/\/kobzar.be\/blog\/wp-json\/wp\/v2\/posts\/1918\/revisions"}],"wp:attachment":[{"href":"https:\/\/kobzar.be\/blog\/wp-json\/wp\/v2\/media?parent=1918"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kobzar.be\/blog\/wp-json\/wp\/v2\/categories?post=1918"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kobzar.be\/blog\/wp-json\/wp\/v2\/tags?post=1918"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}